A Team Player with Added Value

Dear Pam,

Here in Oswestry, we have taken the opportunity of a fold in the fabric of time to do some blue sky thinking on your achievements over the years in the West Midlands.

The consensus is that:

• You have never hesitated to leave your comfort zone in order to push the envelope into new matrix ways of working.
• You have always been proactive in thinking outside the box, and have been able to scope a ball park figure and refresh a strategy whenever necessary.
• You have never retreated into your silo, and possess the enviable knack of making communication more transparent.
• Your ability to project manage a seamless service has meant that the West Midlands Health Libraries Network has become a benchmark of excellence for joined-up working.

It’s all smoke and mirrors to us, but seriously, we’d like to thank you for all your help and encouragement over the years, and we wish you a happy and well-earned retirement. We will miss you (and your entertaining turn of phrase!)

With love from the Francis Costello Library team,

Marie, Siobahn, Fiona & Karen